Question: I am a current subscriber and have a team of employees who need to have this information.  How can I legally share issues without violating your copyright policy?
Answer: You can share your publication in these ways: Place your newsletters in the binder that is provided for you, so you  and your staff can access the latest issues. Route your hardcopy or the one copy you are allowed to print out from email ... [more]

Question: If I have email delivery of the newsletter can I forward it to other people?
Answer: No, that would be a violation of copyright law, and a violation of the Single User Agreement you signed when you signed up to receive email delivery of the newsletter.  You are allowed to print out one copy according to the Single User Agreement... [more]

Question: What is the Group Entity Program?
Answer: A Group Entity Program allows your company to access the newsletter(s) you receive from us.

Question: Who do I contact to discuss the group entity program?
Answer: For more information about this program, submit an Entity Request Form.  You may contact our Specialty Sales Rep. Roland Bastin at (800)500-3219.

Question: I would like to cancel my subscription.  Can you help me with that?
Answer: We have a 30-day refund policy whereby we can give the customer a refund if the request is made within that time frame.  After 30 days, a customer has the option to transfer to another publication for the remainder of their subscription.  Please... [more]

Question: Can I receive my newsletter via email?
Answer: Yes, you can choose to receive an email newsletter at no extra charge.  If you choose to receive your subscription by email, we will send you an Email Single User Agreement, which details the terms of receiving the email newsletter.  This agreem... [more]

Question: Why haven't I received my subscription this week?
Answer: We do not publish around some of the holiday seasons.  Please contact our Customer Service Department with any additional questions at (800)421-3483. Perhaps you have moved.  Please notify us with any changes in your contact informati... [more]

Question: Can I pay for my subscription via bank wire transfer?
Answer: Yes, please call Customer Service at (800)421-3483 for more information.

Question: Do you offer discounts?
Answer: Yes, please call (800)421-3483 for more detailed information.

Question: Does Crittenden offer advertising in its publications?
Answer: No.  All of our publications are strictly editorial.  Crittenden does not have any advertising in the newsletters, however we do welcome press releases. You can submit a press release to market@crittendenonline.com.

Question: Do you have an editorial calendar?
Answer: No, we do not make our editorial calendar available in advance . 

Question: Do you accept press releases?
Answer: Yes.  Visit our Contact Newsroom page and select the newsletter you would like to be featured in to contact the editor.

Question: Can I get a directory without the newsletter subscription?
Answer: Yes, please call our Customer Service Department at (800)421-3483 for additional information.   You may also order online here

Question: Does everyone in my office have access to the directory?
Answer: The subscription includes only one email address in an office.  The subscriber can use it for others in the same office.  If you would like to provide access to a group of users please contact our Specialty Sales Rep. Louis Lautz at (888) ... [more]